Bamboo Wood Sunglasses Store

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terms and conditions

General Terms and Conditions

Dispatch:
We operate on a weekday basis which means all goods are being shipped Monday to Friday Bank Holidays excluded. Any orders placed on Friday after 12 pm and over the weekend will be shipped on Mondays. Any orders placed Monday to Friday until 12 pm will be dispatched the same day. Any orders placed after 12 pm will be dispatched the next working day.
 
Delivery mode:
We use Post Office as the main source of shipping. The delivery mode is 2nd class signed for, and this is included in the price of the goods. This normally takes up to 5 working days to receive the goods. Please make sure there is someone at home and the goods are delivered into safe hands or in case if no one is at home the Postman will leave a card for pickup from their depot. This is essential to ensure that the goods are delivered safely and securely to you. If you wish to nominate someone else for the delivery please make a note at the checkout.
 
Next day delivery request:
If you need a next day delivery, please get in touch before11am and we will do our best to get it done. Or you may choose this option at check out. This guarantees the next working day delivery by 1pm.  Next day deliveries are charged at £7.30 *subject to change as per Post Office price changes.
 
 
More on delivery:
 
Post Office 2nd class signed for delivery
 
  • FREE standard delivery on orders over £20 * Post Office 2nd class signed for.
  • The delivery for orders under £20 will be charged at £3.95 at the checkout.
  • NEXT DAY delivery on orders over £50 or charged at £7.30 if the order is under £50. For next day delivery service, the order must be placed before 11am * Post Office Special Next Day Delivery
 
Monday to Friday dispatch excl. Bank Holiday.
 
Payments:
 
We accept payments only on our brand’s website at www.lebrox.co.uk. Payments can be done online by debit card or PayPal. All payment should have been completed and reached our account in order to process the goods for delivery.
 
 
Returns and Refunds:
 
 
Free return- 30 days Money Back Guarantee Ts&Cs apply
Returns and Refunds:
 
If you are not 100% satisfied with the goods you received, then you have 30 days no obligation cancellation period from the day you received the goods to claim any refund. In case of a refund claim please email us on info@lebrox.co.uk and specify your request so we can start the refund process.
 
     *Terms and Conditions:
 
To get a full refund, You need to contact us in writing to notify us about the issue. The items must be in the original condition and with all of the labels, packaging and add-on items included as it was originally packaged. You must show a proof of the returned item's delivery details and the tracking number We will then issue you a free refund label. After you have the postal tracking number emailed to us then we automatically send you the refund amount back within 48 hours of receipt.
 
When it comes to all of our services, you can count on us to take care of your every need.
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